Frequently Asked Questions

BTYM Cookies FAQ

What areas do you deliver to?

We currently only deliver within the five boroughs.

How long does delivery take?

Orders are typically delivered within 24 hours. However, sometimes delays can occur. If there is a delay with your order, our team will notify you as soon as possible.

Can I request a specific delivery time?

While we can't guarantee specific delivery times, we will do our best to accommodate your requests. Please email us at Chef@imankawa.com with your preferred delivery time and we'll see what we can do.

Allergen Statement:

Our products are manufactured in a facility that also processes peanuts, tree nuts, wheat, soy, milk, eggs, and sesame. While we take measures to minimize the risk of cross-contact, we cannot guarantee that our products are completely free of trace amounts of these allergens. Consumers with allergies to these ingredients should exercise caution.